1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the website’s imprint.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may, for example, be data you enter in a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily involves technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address provided in the imprint for this purpose and for other questions regarding data protection. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority.
Analysis tools and third-party tools
When you visit our website, your browsing behavior may be statistically analyzed. This is done primarily with cookies and so-called analysis programs. The analysis of your browsing behavior is generally anonymous; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you about your options for objecting in this privacy policy.
2. General information and mandatory information
Data protection
The operators of these websites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose.
We would like to point out that data transmission over the Internet (e.g., when communicating via email) may be subject to security gaps. Complete protection of data from access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Intesion GmbH
Felsenrech 17
66539 Neunkirchen
Telephone: +49(0)6821-2071717
Email: dawid@thegardenshop.online
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your previously granted consent at any time. Simply send us an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser’s address bar.
If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after concluding a paid contract, you are obliged to provide us with your payment details (e.g. account number for direct debit authorization), these details will be required for payment processing.
Payment transactions using common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the browser’s address bar changing from “http://” to “https://” and by the lock symbol in your browser’s address bar.
With encrypted communication, your payment data that you send to us cannot be read by third parties.
Information, blocking, deletion
Within the scope of applicable law, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as the right to correct, block, or delete this data. You can contact us at any time at the address provided in the legal notice if you have any questions about this or other questions regarding personal data.
Objection to advertising emails
The use of contact data published in accordance with the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The operators of the website expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example, through spam emails.
3. Data collection on our website
Cookies
Some of our websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can configure your browser to inform you about the use of cookies, to only accept cookies on a case-by-case basis, to exclude cookies for specific cases or generally, and to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for electronic communication or for providing certain functions you have requested (e.g., the shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your surfing behavior) are stored, these are treated separately in this privacy policy.
Server log files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:
- Browser type and version
- operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data will not be merged with other data sources.
The basis for data processing is Art. 6 (1) (f) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures.
Contact form
If you send us inquiries via the contact form, your information from the form, including the contact details you provided there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.
The data entered into the contact form will therefore be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. To do so, simply send us an informal email. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular, retention periods—remain unaffected.
Registration on this website
You can register on our website to use additional features. We will use the data you enter only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
For important changes, such as those relating to the scope of our services or technically necessary changes, we will use the email address you provided during registration to inform you.
The data entered during registration is processed based on your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. To do so, simply send us an informal email. The legality of any data processing already carried out remains unaffected by the revocation.
The data collected during registration will be stored by us for as long as you are registered on our website and will be deleted thereafter. Statutory retention periods remain unaffected.
Processing of data (customer and contract data)
We collect, process, and use personal data only to the extent necessary to establish, define, or modify the legal relationship (master data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures. We collect, process, and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill them.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data transfer upon conclusion of contract for online shops, retailers and shipping of goods
We only transfer personal data to third parties if this is necessary for the performance of the contract, for example, to the company entrusted with delivering the goods or the credit institution responsible for processing payments. Data will not be transferred to any other party, or only if you have expressly consented to such transfer. Your data will not be passed on to third parties without your express consent, for example, for advertising purposes.
The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures.
4. Analysis tools and advertising
Shopware Statistics Tool
This website uses the Shopware Statistics Tool to statistically evaluate visitor access.
You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to exclude cookies for specific cases or generally, and to automatically delete cookies when closing the browser. Disabling cookies may limit the functionality of our website.
You can object to the collection and use of your data in the future by setting an opt-out cookie in your browser by clicking on this link: https://www.quantcast.com/opt-out/ .
If you delete the cookies on your computer, you must set the opt-out cookie again.
5. Plugins and tools
Google Web Fonts
This site uses so-called web fonts for a consistent display of fonts. These fonts are provided exclusively by our server and are not forwarded to or provided by Google. Google does not receive any information about your IP address when you visit one of our pages.
When you visit one of our pages, your browser loads the required web fonts into your browser cache to display text and fonts correctly.
6. Payment providers
Klarna
On our website, we offer payment using Klarna’s services, among others. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).
Klarna offers various payment options (e.g., installment purchase). If you choose to pay with Klarna (Klarna Checkout solution), Klarna will collect various personal data from you. You can find details about this in Klarna’s privacy policy at the following link: https://www.klarna.com/de/datenschutz/ .
Klarna uses cookies to optimize the use of the Klarna checkout solution. Optimizing the checkout solution represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Cookies are small text files that are stored on your device and do not cause any damage. They remain on your device until you delete them. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf .
Your data will be transferred to Klarna on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. Revoking your consent will not affect the effectiveness of past data processing operations.
Instant bank transfer
On our website, we offer, among other options, payment via “Sofortüberweisung.” The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”).
Using the “Sofortüberweisung” process, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations immediately.
If you have chosen the “Instant Transfer” payment method, you send your PIN and a valid TAN to Sofort GmbH, which they can use to log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and executes the transfer to us using the TAN you provided. They then immediately send us a transaction confirmation. After logging in, your transactions, overdraft credit limit, and the existence of other accounts and their balances are also automatically checked.
In addition to the PIN and TAN, the payment details you enter, as well as your personal data, are transmitted to Sofort GmbH. This personal data includes your first and last name, address, telephone number(s), email address, IP address, and, if applicable, other data required for payment processing. The transmission of this data is necessary to definitively establish your identity and prevent fraud attempts.
Your data will be transmitted to Sofort GmbH on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. Revoking your consent will not affect the effectiveness of past data processing operations.
Details on payment with Sofortüberweisung can be found at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/ .
